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EpsonNet
Internal Print Server 2
10 Base T / 100 Base Tx (C12C823912)
Start Here Guide
Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Where To Get Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Reading the Electronic Administrator’s Manual . . . . . . . . . . . . . 7
EpsonNet WinAssist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing EpsonNet WinAssist . . . . . . . . . . . . . . . . . . . . . . . 8
EpsonNet MacAssist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing EpsonNet MacAssist . . . . . . . . . . . . . . . . . . . . . . . 9
EpsonNet WebAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
EpsonNet WebManager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Supported Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
EpsonNet WebManager Functions . . . . . . . . . . . . . . . . . . . . 11
Setting Up EpsonNet WebManager . . . . . . . . . . . . . . . . . . . 12
Installing and Starting the Software . . . . . . . . . . . . . . . . . . . 13
Uninstalling EpsonNet WebManager. . . . . . . . . . . . . . . . . . 14
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EPSON Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EPSON Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Important Safety Instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Introduction
You can install the EpsonNet Internal Print Server 2 in any
EPSON® printer with a Type B interface slot, then connect the
printer directly to your network. The print server includes
installation and configuration software for easy setup on a variety
of Ethernet protocols. Additional utilities let you manage all your
network printers and print across the Internet. Your users can
print from Microsoft® Windows,® Apple® Macintosh,® UNIX,®
and IBM® OS/2® applications.
Following is a list of the software included with the EpsonNet
Internal Print Server 2.
Unless otherwise noted, instructions for installing and using the
software are provided in the online Administrator’s Manual.
❏ EpsonNet WinAssist or MacAssist
Lets you configure the print server for TCP/IP, NetWare,®
NetBEUI, or AppleTalk.™ See page 8 or 9 for installation and
startup instructions.
❏ EpsonNet WebAssist
Lets you configure the print server using your browser
(pre-installed on the print server card). See page 10 for a list
of supported browsers.
❏ EpsonNet WebManager
Provides printer management and monitoring features using
your browser across the Internet or your Intranet. See page 10
for details.
❏ EpsonNet Direct Print Utility (For Windows 98/Me)
Enables TCP/IP (LPR) printing in Windows. See the online
Administrator’s Manual for more information.
❏ EpsonNet Internet Print Utility
Offers printing across the Internet and intranets. See the
online Administrator’s Manual for more information.
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Where To Get Information
Here’s where you can get more information about your EpsonNet
Internal Print Server 2:
❏ Online Administrator’s Manual
Provides detailed information about the print server,
including a list of the printers that support it, configuration
and printing instructions for the supported network
environments, information about the software utilities,
troubleshooting guidelines, and specifications. In addition to
the printed manual, an electronic version is included on the
CD-ROM. See page 7 for more information.
❏ This Start Here guide
Includes requirements and installation instructions for
EpsonNet WinAssist and MacAssist, as well as installation
and startup instructions for EpsonNet WebManager.
❏ Readme files
For the latest information about the print server and software
utilities, make sure you check the readme files on the
CD-ROM.
❏ Online help
Most of the utilities also include online help that you can
access while you’re working with them.
❏ EPSON technical support
EPSON offers a variety of technical support options,
including information on the Internet and direct telephone
assistance. See page 15 for more information.
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Reading the Electronic Administrator’s Manual
You need to use Adobe® Acrobat® Reader to view your electronic
PDF (Portable Document Format) manual. If you don’t have the
current version of Acrobat Reader, you can install it from the
CD-ROM that came with your print server.
To open the mannual in Windows:
1. Insert the CD-ROM in your drive. You see the following
window:
2. Select View PDF Manual and follow the instructions on the
screen to view the manual or install Acrobat Reader.
To open the manual on a Macintosh:
1. Insert the CD-ROM in your drive.
2. Double-click the C82391.PDF file in the PDF Manual folder.
If you need to install Acrobat Reader, run the Install program in
the Adobe Acrobat folder before you open the manual.
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EpsonNet WinAssist
The EpsonNet WinAssist program lets you configure the print
server using Windows XP, Me, 98, NT 4.0, or 2000. This section
includes system requirements and installation instructions. See
the online Administrator’s Manual for complete instructions on
using EpsonNet WinAssist.
System Requirements
Operating system
Windows XP Professional and Home
Windows Me/98
Windows 2000 Server and Professional
Windows NT 4.0 (Service Pack 3.0, or later)
CPU
486/DX (Pentium or better recommended)
Memory
64MB (for Windows Me/98)
128MB (for Windows XP/2000/NT 4.0)
Hard drive space
20MB
Installing EpsonNet WinAssist
Before you install the software, make sure you set up the required
protocols and services in your operating system. If you install
EpsonNet WinAssist before you add or delete protocols or
services, the software may not work. You may need to uninstall
and then reinstall it. See the online Administrator’s Manual for
more information.
Follow these steps to install EpsonNet WinAssist:
1. Insert the CD-ROM in your drive. You see the EPSON
Installation Program window.
2. Select Install EpsonNet WinAssist, then follow the
instructions on the screen to install the program.
You can also run the SETUP program in the ENWINA\Disk1
folder on the CD-ROM.
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EpsonNet MacAssist
The EpsonNet MacAssist program lets you configure the print
serverforTCP/IPorAppleTalkinaMacintoshenvironment. This
section includes system requirements and installation
instructions for EpsonNet MacAssist. See the online
Administrator’s Manual for complete instructions on using
EpsonNet MacAssist.
Note:
EpsonNet MacAssist does not support Mac OS X.
System Requirements
Operating system
CPU
Mac OS 8.x, 9.x
68030 or better processor
20MB
Memory
Hard drive space
20MB
Installing EpsonNet MacAssist
Follow these steps to install EpsonNet MacAssist:
1. Insert the CD-ROM in your drive.
2. Double-click the EpsonNet MacAssist folder on the
CD-ROM.
3. Drag the EpsonNet MacAssist icon to your hard drive.
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EpsonNet WebAssist
The EpsonNet WebAssist program, which is pre-installed on the
print server card, lets you configure the print server using one of
the following browsers:
❏ Microsoft Internet Explorer® version 4.0 or later
❏ Netscape® Navigator® version 3.02 or later
❏ Netscape Communicator® 4.0 or later
Note for Windows NT 4.0 users:
Make sure you have installed Service Pack 3.0 or later before installing
Microsoft Internet Explorer.
EpsonNet WebManager
EpsonNet WebManager lets you monitor and control all your
network printers. It supports Windows, Macintosh, and UNIX
platforms and allows you to manage both EPSON printers and
non-EPSON printers that support the printer MIB (RFC 1759)
standard.
Although EpsonNet WebManager supports multiple network
platforms, you can only install it in a Windows environment.
Make sure you check the README file on the CD-ROM for the
latest information.
This section includes reference information and installation
instructions. See the EpsonNet WebManager online manual for
more information about using the software.
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System Requirements
Operating system
Windows XP Professional and Home Edition
Windows Me/98
Windows 2000 Server and Professional
Windows NT 4.0 Server and Workstation
(Service Pack 3.0, or later)
CPU
Pentium 200 MHz or better recommended
Memory
128MB
50MB
Hard disk space
Note:
You must have TCP/IP and a web browser installed on your computer
before you install EpsonNet WebManager.
You can access EpsonNet WebManager through a browser from
systems running Windows XP, 98, 2000, Me, NT 4.0, Macintosh,
or UNIX. See the README file for supported UNIX systems.
EpsonNet WebManager displays best on VGA monitors running
in 1024 × 768 resolution with 256 or more colors.
Supported Printers
EpsonNet WebManager supports all non-PostScript® EPSON
printers with a Type B interface. Non-EPSON printers with
Printer MIB (RFC 1759) are also supported.
EpsonNet WebManager Functions
Following are the main functions of the software:
❏ Device list
Searches for printers on the network and displays a list with
current status.
❏ Device details
Lets you change printer settings.
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❏ Network settings
Lets you change network interface settings. This function is
not available for non-EPSON printers.
❏ Group management
Helps you manage network printers more effectively.
Setting Up EpsonNet WebManager
You can set up the software and use it to manage your network
printers in either of two ways:
❏ Install EpsonNet WebManager and run it through a browser
installed on the same computer. The EpsonNet WebManager
server, running Windows XP/Me/98/2000/NT 4.0,
functions as the network administration server:
EpsonNet
WebManager
server
printer with EpsonNet
Internal Print Server 2
printer with EpsonNet
Internal Print Server 2
printer with built-in
network interface
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❏ Install EpsonNet WebManager and run it through a browser
installed on another computer in the network (a client). This
lets you manage your network printers from Windows,
Macintosh, or UNIX platforms:
Client computers
Windows
EpsonNet
WebManager
server
printer with
EpsonNet Internal
Print Server 2
Macintosh
UNIX
printer with
EpsonNet Internal
Print Server 2
printer with built-in
network interface
Installing and Starting the Software
Before you install EpsonNet WebManager, make sure TCP/IP is
installed, and the IP address or host name for the computer is set.
Register the host name in the hosts file in the Windows folder.
Follow these steps to install EpsonNet WebManager:
1. Insert the CD-ROM in your drive. You see the EPSON
Installation Program window.
2. Select Install EpsonNet WebManager, then follow the
instructions on the screen to install the program.
You can also run the SETUP program in the ENWEBM\Disk1
folder on the CD-ROM.
Make sure that anyone who needs to use EpsonNet
WebManager knows the IPaddressorhostnameoftheserver.
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3. To open EpsonNet WebManager from the server computer
where it is installed, simply run the program from the Start
menu.
To open EpsonNet WebManager from a client computer, run
abrowserandentertheIPaddress(orhostname)oftheserver
and default port number:
for example:
You see the main page:
Click to view
the online
manual
4. To view the EpsonNet WebManager online manual, click the
Help button in the main menu, then click Online Manual.
You can also click the question mark button on any page to
get help with the functions on that page.
Uninstalling EpsonNet WebManager
If you need to uninstall EpsonNet WebManager, use the Add/
Remove Programs utility in the Windows Control Panel. You can
also use the Uninstall program in the EpsonNet WebManager
group or folder.
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Where To Get Help
If you need help with the EpsonNet Internal Print Server 2 or any
of the included software, see the contact information below.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
listed in the following table:
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support
at http://support.epson.com. At this site, you
can download drivers and other files, look at
documentation, access troubleshooting
information, and receive technical advice
through e-mail.
Automated
Telephone
Services
A variety of automated help services are
available 24 hours a day, 7 days a week. To use
these services, you must have a touch tone
telephone and call (800) 922-8911.
To speak directly to a technical support representative, dial:
❏ U.S.:
(562) 276-7202 ink jet printers
(562) 276-4322 dot matrix printers
(562) 276-4350 laser printers
6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or
long distance charges may apply.
❏ Canada:
(905) 709-2567 ink jet printers
(905) 709-2170 dot matrix and laser printers
6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or
long distance charges may apply.
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Before you call, please have the following information ready:
❏ Product name (EpsonNet Internal Print Server 2:
C12C823912)
❏ Product serial number (Press the status sheet button on the
card to print out a sheet that includes the serial number.)
❏ Proof of purchase (such as a store receipt) and date of
purchase
❏ Network configuration
❏ Description of the problem
EPSON Accessories
You can purchase ink cartridges, paper, and accessories from the
EPSON Store™ at (800) 873-7766 or visit our web site at
(800) 463-7766 for dealer referral.
Important Safety Instruction
❏ To prevent electric shock and avoid damage, make sure you
turn off your printer and unplug the power cord before you
install the EpsonNet Internal Print Server 2.
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EPSON
END USER SOFTWARE LICENSE AGREEMENT
PLEASE SIGN AND RETURN ANY ACCOMPANYING REGISTRATION FORM
TO RECEIVE REGISTRATION BENEFITS
NOTICE TO USER: BY OPENING THE PACKAGE, INSTALLING, COPYING OR
OTHERWISE USING THE ENCLOSED SOFTWARE, ALL OF THE TERMS AND
CONDITIONS OF THIS CONTRACT ARE DEEMED ACCEPTED. The enclosed software
product (the “Software”), contained on a CD-ROM or other media provided by Epson
America, Inc. (“Epson”) or its suppliers, is for use only with the Epson brand computer
peripheral product (the “Epson Hardware”) that is bundled with the Software. The person
or entity which owns or possesses the Epson Hardware and the Software is the “Licensee”
hereunder. THE LICENSEE MUST AGREE TO THE TERMS AND CONDITIONS OF THIS
AGREEMENT BEFORE THE SOFTWARE IS INSTALLED. If you agree on behalf of the
Licensee, you must be acting on the authority of Licensee. If the Licensee does not agree to
the terms and conditions of this Agreement, Licensee must return the Software, along with
the Epson Hardware in its packaging with all of its contents, to Epson or to the place of
purchase for a full refund.
1. Grant of License. Epson grants Licensee a nonexclusive license to install and use the
Software, and the explanatory written materials which accompany the Software (the
“Documentation”), on Licensee’s computers havinga local or remote connectionto the Epson
Hardware. Licensee may also make copies of the Software as is necessary for backup and
archival purpose. The term Software shall include the software components, media, all copies
made by Licensee and any upgrades, modified versions, updates, additions and copies of the
Software licensed to Licensee by Epson or its suppliers.
2. Other Rights and Limitations. Licensee shall not modify, adapt or translate the Software.
Licensee also agrees not to attempt to reverse engineer, decompile, disassemble or otherwise
attempt to discover the source code of the Software.
Licensee shall not rent, lease, distribute or lend the Software or Documentation to third
parties. Because Licensee’s rights in the Software and Documentation are tied to the Epson
Hardware, Licensee’s rights in the Software and Documentation may only be transferred in
conjunction with the transfer of rights in the Epson Hardware, provided the recipient also
agrees to the terms of this Agreement. In the event of any transfer, Licensee must transfer
this Agreement, the Epson Hardware, the Software, and Documentation, and Licensee must
not retain any copies, including copies stored on any computer.
3. Ownership. Title, ownership rights, and intellectual property rights in and to the Software
and Documentation shall remain with Epson or its suppliers. The Software is protected by
United States Copyright Law and international copyright treaties, as well as other intellectual
property laws and treaties. There is no transfer to Licensee of any title to or ownership of the
Software and this License shall not be construed as a sale of any rights in the Software.
Licensee agrees not to remove or alter any copyright notices on all copies of the Software and
Documentation.
4. Limited Warranty. Epson warrantsto Licensee that the Software will perform substantially
in accordance with the Documentation for the ninety (90) day period following the date of
original purchase. EPSON DISCLAIMS ALL OTHER WARRANTIES. EITHER EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, ALL WARRANTIES OF NON-
INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
THE STATED LIMITED WARRANTIES ARE IN LIEU OF ALL LIABILITIES OR
OBLIGATIONS FOR DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT
OR THE DELIVERY, USE, OR PERFORMANCE OF THE SOFTWARE.
17
5. Remedy. Licensee’s entire and exclusive liability and remedy under this warranty shall be
limited to, at Epson’s option, either the replacement of the Software or a refund of the license
fee paid by Licensee for the Software. This Limited Warranty is void if failure of the Software
resulted from accident, abuse, or misapplication.
6. Limitation of Liability. IN NO EVENT WILL EPSON OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES, WHATSOEVER, WHETHER DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, whether arising under contract, tort
(including negligence), strict liability, breach of warranty, misrepresentation, or otherwise,
INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER
PECUNIARY LOSS, ARISING OUT OF THE USE OF OR INABILITY TO USE THE
SOFTWARE, EVEN IF EPSON OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
7. U.S. Government Restricted Rights. The Software and Documentation are provided with
RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to
restrictions set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer
Software clause at DFAR25.27-7013 or subparagraph (c)(1) and (2) of the Commercial
Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable, and any
amendments thereto.
8. Export Restriction. Licensee agrees that the Software and Documentation will not be
shipped, transferred or exported into any country or used in any manner prohibited by the
United States Export Administration Act or any other export laws, restrictions or regulations.
9. Governing LawandGeneral Provisions. ThisAgreement shallbegovernedandconstrued
under by the laws in the State of California without regard to its conflicts of law rules. This
Agreement will not be governed by the United Nations Convention on Contracts for the
International Sale of Goods, the application of which is expressly excluded. This Agreement
is the entire agreement between the parties related to the Software and Documentation and
supersedes any purchase order, communication, advertisement, or representation
concerning the Software. This Agreement shall be binding upon, and inure to the benefit of,
the parties hereto and their respective successors, assigns and legal representatives. If any
provision herein is found void or unenforceable, it will not affect the validity of the balance
of the Agreement, which shall remain valid and enforceable according to its terms. This
Agreement may only be modified in writing signed by an authorized officer of Epson.
Without prejudice to any other rights Epson has, this Agreement shall automatically
terminate upon failure by Licensee to comply with its terms.
Should Licensee have any questions concerning this Agreement, kindly write:
Epson America, Inc., Legal Affairs Department, 3840 Kilroy Airport Way, Long Beach,
CA 90806-2469 USA.
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EPSON AMERICA, INC.
LIMITED WARRANTY
What Is Covered: EPSON America, Inc. (“EPSON”) warrants to the first end user customer of the EPSON
product enclosed with this limited warranty statement, that the product if purchased and used in the
United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in
workmanship and materials for a period of one year from the date of original purchase.
What EPSON Will Do To Correct Problems: If your EPSON product proves defective during the warranty
period, please call the EPSON Connection at the appropriate number listed in this guide for warranty
service instructions. An EPSON service technician will provide diagnostic support to determine whether
the product requires replacement. If an exchange is authorized, EPSON will send you a replacement
product, freight prepaid, if you use an address in Canada or the U.S. (excluding Puerto Rico and U.S.
possessions). Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective product and returning it to EPSON within five (5) working days of receipt of the
replacement. EPSON will ask you for a credit card number to secure the cost of the replacement product
in the event that you fail to return the defective product as required. If you choose not to provide a credit
card, the exchange product will be shipped to you only after EPSON receives the defective products. The
replacement product may be new or refurbished to the EPSON standard of quality, and at EPSON’s option,
may be another model of like kind and quality. EPSON’s liability for replacement of the covered product
will not exceed the original retail selling price of the covered product. Exchange products and parts assume
the remaining warranty period of the original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal consumer use in the United States
and Canada. This warranty does not cover damage to the EPSON product caused by parts or supplies not
manufactured, distributed or certified by EPSON. This warranty is not transferable and will not apply to
products purchased from another end user. This warranty does not cover third party parts, components
or peripheral devices added to the EPSON product after its shipment from EPSON, e.g., dealer-added
boards or chips. EPSON is not responsible for warranty service should the EPSON label or logo or the
rating label or serial number be removed or should the product fail to be properly maintained or fail to
function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage
caused by disasters such as fire, flood, and lightning, improper electrical current, software problems,
interaction with non-EPSON products, or service other than by an EPSON Authorized Servicer. Postage,
insurance, or shipping costs incurred in presenting your EPSON product for warranty service are your
responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held
responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS
DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL
EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED
ABOVE. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY,
NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS,
INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON
PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.
IF THE REMEDY ABOVE FAILS, EPSON’S ENTIRE LIABILITY SHALL BE LIMITED TO A REFUND OF THE
PRICE PAID FOR THE EPSON PRODUCT COVERED BY THIS LIMITED WARRANTY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations
and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
For the EPSON Customer Care Center nearest you call:
800-922-8911 or write to:
EPSON America, Inc. • P.O. Box 93008 • Long Beach, CA 90806-9985
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